A. DISCLAIMERS

  1. Acceptance of Terms 

By accessing and using the website of The Legacy Custodians (“we/us/our”) at https://thelegacycustodians.com/ (hereinafter referred to as “Website”) and submitting your contact information through this Website, you acknowledge and consent to the terms outlined in this Privacy Policy. If you do not agree to the use, processing, or transfer of your information, please refrain from sharing your details on this Website.

  1. Use of Information 

The information you submit is used for the following purposes –

  • To process your application to use our services and to provide you with requested services;
  • To comply with our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To comply with applicable laws, regulations, and legal obligations;
  • To deal with any queries, complaints or problems reported by you;
  • To notify you of changes to our services; and
  • To help improve the services we provide to you.

 

We may also use this information to provide you with information about other services we offer that are similar to those that you have already engaged us to provide or enquired about or to provide information about us by way of newsletters or emails.

 

  1. Accuracy of Information 

You are responsible for ensuring that the information you provide is accurate, complete, and up-to-date. We shall not be liable for any incorrect, outdated, or misleading information submitted by users. Additionally, you agree to promptly update any information you provide to keep it accurate and current. We reserve the right to verify or reject any information that appears to be inaccurate, misleading, or harmful.

  1. Third-Party Sharing 

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in operating our website, providing services, or conducting business operations. Such sharing will be done in compliance with applicable laws, including the Digital Personal Data Protection (DPDP) Act, 2023, and is subject to strict confidentiality obligations to protect your privacy.

  1. Security 

We shall implement reasonable security measures to protect personal information submitted through its website, in accordance with the Digital Personal Data Protection Act, 2023. Notwithstanding the foregoing, we do not warrant or guarantee absolute security and shall not be liable for any unauthorized access, data breach, or disclosure beyond its reasonable control.

  1. Legal Compliance 

By using our Website and submitting information, you agree to comply with all applicable laws, regulations, and statutes in India, including, but not limited to, the Digital Personal Data Protection (DPDP) Act, 2023, and the Information Technology Act, 2000, along with any other laws governing data protection, privacy, and electronic transactions.

  1. Consent and Withdrawal 

By submitting your personal information, you provide explicit consent for the processing of your data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023. You have the right to withdraw your consent at any time by contacting us. Upon withdrawal, we will cease processing your personal data, except where retention or processing is required by law.

  1. Changes to Terms 

We reserve the right to modify, amend, or update these Terms and Conditions at any time, at our sole discretion. Any such changes will be posted on this page, and it is your responsibility to review these Terms periodically. Your continued use of the Website following the posting of any modifications constitutes your acceptance of the revised Terms and Conditions. 

 

B. PRIVACY POLICY

  1. Introduction 

The confidentiality of your sensitive personal information is important to us. This privacy policy tells you how Legacy Custodians Private Limited and its subsidiaries, affiliates, etc (“The Legacy Custodians”) uses personal information collected by it. Please read this privacy policy before using The Legacy Custodians’ website or submitting any sensitive personal information or data.

  1. Information Collected 

The Legacy Custodians collects the following information when you fill out its contact form:

  • Name
  • Email address
  • Phone number
  • Any additional details you provide in the message field

 

  1. Purpose of Collection

The information you submit is used for the following purposes –

  • To process your application to use our services and to provide you with requested services;
  • To comply with our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To help protect your information and prevent unauthorised access to it;
  • To deal with any queries, complaints or problems reported by you;
  • To notify you of changes to our services; and
  • To help improve the services we provide to you.

 

The Legacy Custodians may also use this information to provide you with information about other services we offer that are similar to those that you have already engaged us to provide or enquired about or to provide information about us by way of newsletters or emails.

 

  1. Data Security 

The Legacy Custodians implements industry-standard security measures to safeguard your data as required by the DPDP Act, 2023. However, The Legacy Custodians cannot guarantee absolute security and are not responsible for breaches beyond our control.

  1. Rights of Data Principals 

Under the DPDP Act, 2023, you have the right to:

  • Request access to your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal and contractual obligations)
  • Withdraw consent for data processing, except where required by law
  • Lodge complaints regarding data misuse
  1. Retention Period 

The Legacy Custodians retain your personal data for as long as necessary to fulfil the purpose for which it was collected or as required under the DPDP Act, 2023.

  1. Updates to Privacy Policy 

The Legacy Custodians may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

  1. Contact Us 

If you have any questions regarding this Privacy Policy or wish to exercise your rights under the DPDP Act, 2023, you may contact us at:

[email protected]